Questions answered

Your questions, answered.

Everything you might want to know before getting in touch. Can't find what you're looking for? Just ask us directly — it's free.

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We're always happy to talk through your situation. Get in touch and we'll give you an honest answer — no obligation, no pressure.

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Not sure if it's worth fixing? Just ask. We'll tell you honestly — even if that means saying you're better off replacing it.

We work with all types — Roman blinds, roller blinds, Venetian blinds, vertical blinds, eyelet curtains, pinch pleat, pencil pleat, tab top, and more. If you're unsure whether we can help with your specific item, just get in touch and we'll tell you.
This is one of the most common questions we hear — and there's a straightforward answer. The majority of large curtain and blind companies have moved their manufacturing overseas, to facilities in countries like Turkey, China, and Poland. As a result, they no longer have skilled craftspeople in the UK capable of carrying out detailed repair work. Some repairs — like re-lining a Roman blind — require the same level of skill as making the item from scratch, and in many ways are more demanding. Rather than invest in that expertise, most companies will try their best to sell you something new — or simply walk away. We exist precisely because of that gap.
Yes — in most cases we carry out repairs on-site at your home or business premises. This is our preferred way of working. By gathering all the right information beforehand, we can arrive prepared and complete the job in a single visit wherever possible. No unnecessary removal, no waiting around.
We cover London and surrounding areas for on-site visits. If you're further afield, get in touch anyway — we're always happy to offer free advice regardless of where you are. In some cases we may be able to arrange a postal repair, assessed on a case-by-case basis. It's always worth asking.
It depends on what needs doing. We provide a free, no-obligation quote before any work begins. Get in touch with a description of the problem — and a photo if you have one — and we'll give you a clear price with no hidden fees.
In the vast majority of cases, yes — often significantly so. A quality set of curtains or blinds that just needs a repair, a re-line, or a professional clean can last many more years with the right care. We'll always give you an honest assessment, and if for any reason we think replacement makes more sense, we'll tell you that too.
Re-lining means replacing the lining fabric on curtains or Roman blinds. It completely transforms how they hang, feel, and insulate — and costs a fraction of replacement. The reason it's hard to find is that most commercial companies no longer have craftspeople skilled enough to do it. Re-lining requires the same level of expertise as making the curtain or blind from scratch — and in many ways it's more demanding, because you're working within an existing structure. It's a specialist skill that we've preserved and are proud to offer.
Yes. We offer a professional fabric cleaning service for both curtains and blinds. It's far safer and more effective than machine washing at home, which can cause shrinkage or damage. Cleaning can often be combined with a repair in the same visit.
Many repairs are completed on the day of our visit. For more complex work, we'll give you a realistic timeframe when we quote and keep you updated. We'd rather be honest about timing than rush a job.
Absolutely. We work with homeowners, landlords, property managers, hotels, offices, restaurants, and anyone else who needs curtains or blinds repaired or restored. If you have ongoing or high-volume needs, get in touch and we can discuss how best to work together.
Simply get in touch via our contact form, WhatsApp, or email. Describe the problem — a photo is always helpful but not essential. We'll come back to you quickly with honest advice and a clear, no-obligation quote.

Just ask. We're always happy to help.

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